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Keep familiar processes. Remove barriers.
Tabea Diakonie

Keep familiar processes. Remove barriers.

On its website, Tabea Diakonie in Hamburg presents services such as ServiceWohnen, outpatient and inpatient care, day care and the hospice service. We have provided technical support for the website since April 2022, including version upgrades, a server move, training in content maintenance and changes to improve accessibility.

Sector Diaconia and care
Project type Ongoing support
Period Since April 2022
Services Version upgrades, server move, training, accessibility
Technology TYPO3
Starting point

Making care and support services accessible and understandable.

The website is aimed at people who want to find out about Tabea's services, and at their relatives. They should be able to learn about the various services and find the right contact options.

Our support therefore focuses on the technical basis, editorial maintenance and the accessibility of the information. To this end, the existing website is being developed step by step.

Tabea Diakonie: home page on a laptop
Project history

Developed step by step since 2022.

Our support has involved a series of steps – from the technical takeover through version upgrades to accessibility improvements.

Start of support

In April 2022, we took over technical support and fixed existing bugs. In September 2022, the upgrade from TYPO3 8.7 via 9.5 and 10.4 to 11.5 followed.

Server move

In May 2023, we moved the website to a new server environment.

Training and ongoing maintenance

In August 2023, we trained the editorial team in maintaining the content. After that, security updates and the optimisation of images in WebP format became part of our support.

Upgrade to TYPO3 12.4

In 2025, we upgraded the website to TYPO3 12.4.

Accessibility and next upgrade

From September to December 2025, we made changes to improve accessibility. In 2026, we prepared the move to TYPO3 13.4 and implemented it on the test system.

Accessibility

Targeted improvements to the existing website.

For the accessibility work, we reviewed the existing website and made targeted changes without rebuilding it, taking the editorial team's familiar processes into account.

Two examples: keyboard users can skip the navigation using the “Skip to main content” link, open submenus and the search without a mouse, and see from a clear outline which element currently has focus. For screen readers, buttons such as “Open menu” or “Open search” are clearly labelled.

Overview of Tabea Diakonie's care and support services
Training and collaboration

Maintain content yourself, develop the technology together.

The Tabea team knows its own services and keeps the information on the website up to date. In a training session, we covered the TYPO3 processes needed for this.

This allows the editorial team to edit content independently. We look after technical changes, security updates and version upgrades.

Tabea Diakonie Hamburg's page on inpatient care
Result

What ongoing support helps with.

For those interested and their relatives

Find services and contact options

The website presents the various services on separate pages and leads to the relevant contact options.

For accessibility

Easier to use with keyboard and screen reader

People who browse without a mouse or with a screen reader find their way around the navigation and search more easily.

For the editorial team

Update content independently

The training helps the team maintain its information in TYPO3 on an ongoing basis.

For operations

Develop the technical basis further

The server move and version upgrades are part of our support; the move to TYPO3 13.4 has been prepared.

Key figures

The project in numbers.

2022 Technical support since April
2 Version upgrades in 2022 and 2025: to TYPO3 11.5 and 12.4
2025 Accessibility improvements from September
Related services

How we help with similar projects.

Accessibility

Check existing websites for barriers and make the appropriate changes.

Maintenance and support

Security updates, version upgrades and ongoing technical support.

TYPO3 training

Learn the editorial processes on your own website and use them with confidence.

Similar project?

Want to improve the accessibility of your existing website?

Together with you, we identify where technical or editorial barriers exist and which changes make sense, taking your existing website and your team's processes into account.